Your company is great. I called hoping to get a technician out right away and your sales person and technician made it happen. Jeremy and Chad both did a great job. I will definitely use your company in the future.
When we started looking for other options for our calibration and repair of our Trackers and Arms, I actually had the pleasure of talking with the President of the company. It was at the beginning of the current situations we are dealing with in the world today and, as the rest of the world, they were short handed and trying to get things figured out as how to get work out efficiently and timely for their customers. I was impressed the President of the company was there and answering questions and giving quotes and information as to procedures and options they could provide. Since that time everyone I have had the pleasure of dealing with has been very courteous and knowledgeable of what we needed. I also appreciate they volunteered to ship a product of ours, that needed to go back to the MFG for repair, from their facility rather than having to return to us, and then we would have to ship to the MFG. When time is a valuable asset, they helped save us down time by their efforts. Thanks to all the great folks at ECM.
Reviewed:East Coast Metrology
10/7/21
M H.
ECM made the calibration/certification process for my FARO ION effortless!
Trinity, AL
B W.
North Billerica, MA
Karl K.
Curt S.
Your company is great. I called hoping to get a technician out right away and your sales person and technician made it happen. Jeremy and Chad both did a great job. I will definitely use your company in the future.
Auburn Hills, MI
K T.
Excellent service with quick turnaround.
Kilgore, TX
D H.
When we started looking for other options for our calibration and repair of our Trackers and Arms, I actually had the pleasure of talking with the President of the company. It was at the beginning of the current situations we are dealing with in the world today and, as the rest of the world, they were short handed and trying to get things figured out as how to get work out efficiently and timely for their customers. I was impressed the President of the company was there and answering questions and giving quotes and information as to procedures and options they could provide. Since that time everyone I have had the pleasure of dealing with has been very courteous and knowledgeable of what we needed. I also appreciate they volunteered to ship a product of ours, that needed to go back to the MFG for repair, from their facility rather than having to return to us, and then we would have to ship to the MFG. When time is a valuable asset, they helped save us down time by their efforts. Thanks to all the great folks at ECM.
M H.
ECM made the calibration/certification process for my FARO ION effortless!
R C.
Always a pleasure to work with the team at ECM. They never disappoint. They helped us solve our problem to meet the customers due date.
GREENSBORO, NC
Nicole H.
Jonathan M.
William K.